Refund policy

We want you to be happy with FileKindly Pro. If it isn't right for you, you can get your money back.

14-day money-back guarantee

If you ask within 14 days of your first Pro payment, monthly or yearly, we'll refund it in full. No questions asked.

After 14 days

You can cancel at any time from your account page. Your subscription won't renew, and you keep Pro until the end of the period you've already paid for. We don't give partial refunds for unused time, except where the law requires it.

If you were charged by mistake, for example you were billed after cancelling, or charged twice, contact us and we'll refund the charge.

How to ask for a refund

Email [email protected] with the email address you used to buy Pro. You can also reply to your receipt email.

Our orders are processed by our online reseller Paddle.com, who is the Merchant of Record for all our orders. Paddle.com handles refunds, and the money goes back to the card or payment method you used. It usually appears within 5–10 working days, depending on your bank.

Your legal rights

This policy doesn't affect your statutory rights as a consumer, including any right to cancel under the law where you live.

Free tools

All FileKindly tools are free to use without paying anything, so there's nothing to refund for them.

FileKindly is run by Dipta Kumar Nath. Questions? Contact us.